Bmc remedy service desk incident management user guide supporting version 7604 of bmc remedy incident management january 2011 wwwbmccom. This guide describes how to use bmc service request management 7604 this application runs on the bmc remedy action request system bmc remedy ar system platform and consumes data from the bmc atrium configuration management database bmc atrium cmdb bmc service request management provides a consistent user interface where. Bmc remedy it service management suite 7604 remedy it service management suite remedy itsm suite provides out of the box it information library itil service support functionality remedy itsm suite streamlines and automates the processes around it service desk asset management and change management operations. Bmc remedy change management user guide supporting bmc remedy change management version 7604 january 2011 wwwbmccom
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